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Location
Sherwood Park, ABT8H 2E3
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Work location
On site
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Salary$37.50HOUR hourly / 35 hours per week
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Job Bank
#3692790
Overview
Languages
English
Education
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Participate in the redesign of applications and other software
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Supervise other technical support workers in this group
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Provide customer service
Experience and specialization
Computer and technology knowledge
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Android
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Information Technology Infrastructure Library (ITIL)
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Shell script
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iOS
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MAC
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Linux
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JavaOS
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Device drivers
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Networking software
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Networking hardware
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Networking security
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Extranet
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Intranet
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Internet
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Servers
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Desktop applications
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File management software
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Security software
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Multimedia software
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Word processing software
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Presentation software
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Mail server software
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Communication software
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Image editing software
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Project management software
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Programming software
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HTML editing software
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Website creation and management software
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Web service design
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Business diagram software
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Desktop publishing software
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Mapping and data visualization software
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Database software
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Mac OS
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Quick Books
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MS Active Directory
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Veritas Netbackup
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.NET
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JavaScript
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MS Office
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MS Windows
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SQL
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SharePoint
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Spreadsheet
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TCP/IP
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Visual Basic
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Wireless networks
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XML
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PHP
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WordPress