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Northern Reflections Ltd

SALES ASSOCIATE

Sherwood Park, AB, Canada

Part-time

Within 25 km of Strathcona County · About 13.9 km from the city centre

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Job details

Job type: Part-time
Posted: Oct 15, 2026

Original job description

At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.

As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations.

Reporting to the Store Manager, as a Sales Associate, you will be responsible for delivering an exceptional customer shopping experience and building meaningful customer relationships.

Key Responsibilities:

Provide outstanding customer service by following our customer service program
Meet or exceed daily personal sales goals and key performance indicators (KPIs).
Promote the brand through strong product knowledge and by representing company values.
Build customer loyalty by introducing and encouraging enrollment in our loyalty program.
Perform point of sale transactions quickly and accurately.
Maintain visual merchandising standards, including store layouts, housekeeping, and visual displays.
Ensure the store environment is clean, safe, and appealing.
Support coworkers through collaboration, knowledge sharing, and teamwork.
Follow all company directives, initiatives, and loss prevention procedures.
Communicate openly, respectfully, and courteously with store team and customers.
Contribute to a positive, inclusive, and values-driven work environment.
Perform other duties as assigned to support overall store success.

Experience & Qualifications:

Previous retail or customer service experience is an asset, but not required
Passion for fashion, retail, and creating great customer experiences
Strong communication and interpersonal skills
Ability to work effectively in a fast-paced, team-oriented environment
Strong organizational and time management skills
Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
Flexible availability including days, evenings, weekends, and holidays

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More about this job

Responsibilities

The Sales Associate is responsible for delivering an exceptional customer shopping experience and building meaningful customer relationships. They must also maintain visual merchandising standards and meet personal sales goals.

Requirements

Previous retail or customer service experience is considered an asset but is not required. Candidates must have strong communication skills and the ability to perform physical tasks like lifting up to 30 pounds.

Skills

Customer Service
Sales
Product Knowledge
Visual Merchandising
Point Of Sale
Communication
Interpersonal Skills
Teamwork
Time Management
Organizational Skills
Loss Prevention
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Service
Fashion
Visual Merchandising
Point Of Sale
KPIs
Loyalty Program
Loss Prevention
Teamwork
Inventory Management
Store Operations

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